Incidents and maintenance reported on status page for Hopp ehf. https://status.hopp.bike/ https://d1lppblt9t2x15.cloudfront.net/logos/4c63666e959c639a987d7f2e18ad7170.png https://status.hopp.bike/ en https://status.hopp.bike/incident/769016 Tue, 18 Nov 2025 14:36:00 -0000 https://status.hopp.bike/incident/769016#dc2d9ef31e17308d2f2eb7881bd64539891137600df1343d543f09e8f6e7faca Incident We bypassed the Cloudflare proxy, resolving the issue https://status.hopp.bike/incident/769016 Tue, 18 Nov 2025 11:55:00 -0000 https://status.hopp.bike/incident/769016#9bca877537c0bdbea348c658cf4eef525e8aa8471c259807db063877e95efed8 Incident Cloudflare is having issues causing most of our services to be affected intermittently. See [Cloudflare Status](https://www.cloudflarestatus.com/) for more details https://status.hopp.bike/incident/274073 Tue, 17 Oct 2023 17:29:00 -0000 https://status.hopp.bike/incident/274073#8c014439a2bbfc0f36aa8578b2acd91343bce3922caa9e999bc3d94e8c02995e Incident The incident has been resolved. https://status.hopp.bike/incident/274073 Tue, 17 Oct 2023 17:15:00 -0000 https://status.hopp.bike/incident/274073#f4c8e1cbf956f7ef8ebf9f7a44ddd9bf1082963b6490f64e0554b4b770ac5a23 Incident An incident occurred following a system upgrade which affected system stability. Many users reported not being able to start or end rides. https://status.hopp.bike/incident/261794 Wed, 20 Sep 2023 16:06:00 -0000 https://status.hopp.bike/incident/261794#9e32a8e47f23de1414e98f36c88b663379024bd111575254fa1b80e5fda1bfc5 Incident The issue has been resolved by the SIM provider. All vehicles are now online again. https://status.hopp.bike/incident/261794 Wed, 20 Sep 2023 11:13:00 -0000 https://status.hopp.bike/incident/261794#10d331ca207c6bd08e3061cf6d188d2369d3b051380059f236fd476e737f162a Incident The SIM card operator in Roskilde is having infrastructure problems. We'll continue to update this report. https://status.hopp.bike/incident/261794 Wed, 20 Sep 2023 09:54:00 -0000 https://status.hopp.bike/incident/261794#ef290936c5256851db26a421e2d29bab89cc4bf37c77dbed6dd048d304d95ae8 Incident We're currently experiencing connection issues in Roskilde. We're actively diagnosing the fixing and will report updates here. https://status.hopp.bike/incident/257904 Mon, 11 Sep 2023 14:40:00 -0000 https://status.hopp.bike/incident/257904#1e62d61c9261a7b562b0f2431a8e64cfefe95e8bd80fc5f38580001779fa6521 Incident After restarting API services, the problem was resolved. We'll continue to monitor the situation and perform root cause analysis. https://status.hopp.bike/incident/257904 Mon, 11 Sep 2023 14:35:00 -0000 https://status.hopp.bike/incident/257904#ddb9c3561495bb0da2530061361f3e04ee96f5c8e4dd77b252c9da4af541fcae Incident The API stopped responding due to database connection issues. https://status.hopp.bike/incident/252553 Wed, 30 Aug 2023 00:17:00 -0000 https://status.hopp.bike/incident/252553#e7d7bc3a97396ef31748377cc03da3853dc95a7be4b1125b5fdca21d8ee8a63c Incident The logging service has fixed the issue https://status.hopp.bike/incident/252553 Tue, 29 Aug 2023 23:28:00 -0000 https://status.hopp.bike/incident/252553#e3d3ff1c7d6b24e971db8a7b98fb59124c888dd3d9ad4658db50cc9f121f001e Incident We observed 9 occurrences of controllers going down from 20:40 UTC to 21:46 UTC. This was determined to be because of an issue with our logging service, so while they worked on resolving the problem, we focused on restarting controllers as needed, and automatically made vehicles available that were disconnected for longer than 30 minutes