Incidents reported on status page for Hopp ehf. https://status.hopp.bike/ https://d1lppblt9t2x15.cloudfront.net/logos/4c63666e959c639a987d7f2e18ad7170.png https://status.hopp.bike/ en https://status.hopp.bike/ Wed, 10 Dec 2025 23:48:52 +0000 https://status.hopp.bike/#64a4f222564c0c72732ee5e9efdb1c73daf0d35b5c36922baf4fd7a2fe85e4b0 OKAI IS 1 controller recovered https://status.hopp.bike/ Wed, 10 Dec 2025 19:39:26 +0000 https://status.hopp.bike/#64a4f222564c0c72732ee5e9efdb1c73daf0d35b5c36922baf4fd7a2fe85e4b0 OKAI IS 1 controller went down https://status.hopp.bike/ Wed, 10 Dec 2025 12:25:17 +0000 https://status.hopp.bike/#b26d699c040fb8e291a02e75fdc21bfb72475796fdf059258fffaf19262388c3 API recovered https://status.hopp.bike/ Wed, 10 Dec 2025 12:22:45 +0000 https://status.hopp.bike/#b26d699c040fb8e291a02e75fdc21bfb72475796fdf059258fffaf19262388c3 API went down https://status.hopp.bike/ Mon, 08 Dec 2025 20:06:48 +0000 https://status.hopp.bike/#ead4dfda0d36c8aedacb668ad9654d9774490ec1d8f48c1afc78ffc627388f60 API recovered https://status.hopp.bike/ Mon, 08 Dec 2025 20:05:56 +0000 https://status.hopp.bike/#ead4dfda0d36c8aedacb668ad9654d9774490ec1d8f48c1afc78ffc627388f60 API went down https://status.hopp.bike/ Fri, 05 Dec 2025 09:12:24 +0000 https://status.hopp.bike/#05456e084739a0f39a04dd4fa7f0e6a4d8b26075a2a9530b26d0c15fd0a6d1ca Website recovered https://status.hopp.bike/ Fri, 05 Dec 2025 09:12:00 +0000 https://status.hopp.bike/#92a5fbadfe76951a90c0550bdc8eb0ac94543e5cd15ce4fd0ddd741347888056 API recovered https://status.hopp.bike/ Fri, 05 Dec 2025 09:11:39 +0000 https://status.hopp.bike/#8170d667f7c573e88d5203c364bf22e7eddc1aa4764cced588996c74fee0ce3a Franchise management recovered https://status.hopp.bike/ Fri, 05 Dec 2025 08:49:37 +0000 https://status.hopp.bike/#8170d667f7c573e88d5203c364bf22e7eddc1aa4764cced588996c74fee0ce3a Franchise management went down https://status.hopp.bike/ Fri, 05 Dec 2025 08:48:57 +0000 https://status.hopp.bike/#05456e084739a0f39a04dd4fa7f0e6a4d8b26075a2a9530b26d0c15fd0a6d1ca Website went down https://status.hopp.bike/ Fri, 05 Dec 2025 08:48:44 +0000 https://status.hopp.bike/#92a5fbadfe76951a90c0550bdc8eb0ac94543e5cd15ce4fd0ddd741347888056 API went down https://status.hopp.bike/ Sat, 29 Nov 2025 12:44:11 +0000 https://status.hopp.bike/#3672a1eb02d0369b27eb074fa35358064c3cfbd5c8ac0b960f426ace9f5cc65f Teltonika IS controller recovered https://status.hopp.bike/ Sat, 29 Nov 2025 12:39:38 +0000 https://status.hopp.bike/#3672a1eb02d0369b27eb074fa35358064c3cfbd5c8ac0b960f426ace9f5cc65f Teltonika IS controller went down https://status.hopp.bike/ Thu, 27 Nov 2025 14:02:07 +0000 https://status.hopp.bike/#0a063041748c48517d345409f2424fe5f0d29b936e21ef58607c0ea95cd77868 OKAI EU 4 controller recovered https://status.hopp.bike/ Thu, 27 Nov 2025 13:39:03 +0000 https://status.hopp.bike/#0a063041748c48517d345409f2424fe5f0d29b936e21ef58607c0ea95cd77868 OKAI EU 4 controller went down https://status.hopp.bike/ Thu, 27 Nov 2025 13:34:32 +0000 https://status.hopp.bike/#97cb99a4da1f9b4be11f884541551cb5f471be6913b445f445cc740b50d1e899 OKAI EU 4 controller recovered https://status.hopp.bike/ Thu, 27 Nov 2025 13:26:03 +0000 https://status.hopp.bike/#97cb99a4da1f9b4be11f884541551cb5f471be6913b445f445cc740b50d1e899 OKAI EU 4 controller went down https://status.hopp.bike/incident/769016 Tue, 18 Nov 2025 14:36:00 -0000 https://status.hopp.bike/incident/769016#dc2d9ef31e17308d2f2eb7881bd64539891137600df1343d543f09e8f6e7faca We bypassed the Cloudflare proxy, resolving the issue https://status.hopp.bike/incident/769016 Tue, 18 Nov 2025 14:36:00 -0000 https://status.hopp.bike/incident/769016#dc2d9ef31e17308d2f2eb7881bd64539891137600df1343d543f09e8f6e7faca We bypassed the Cloudflare proxy, resolving the issue https://status.hopp.bike/incident/769016 Tue, 18 Nov 2025 14:36:00 -0000 https://status.hopp.bike/incident/769016#dc2d9ef31e17308d2f2eb7881bd64539891137600df1343d543f09e8f6e7faca We bypassed the Cloudflare proxy, resolving the issue https://status.hopp.bike/ Tue, 18 Nov 2025 11:56:42 +0000 https://status.hopp.bike/#5afc8971af888c28b14b505bfe3fa6c52d23fa0fc085a340b1dd402606eaed12 API recovered https://status.hopp.bike/ Tue, 18 Nov 2025 11:55:18 +0000 https://status.hopp.bike/#5027e443dcd130d6262097069f78e3dbb6fe41d8160b76f7bda7b575aca2c0a4 Franchise management recovered https://status.hopp.bike/incident/769016 Tue, 18 Nov 2025 11:55:00 -0000 https://status.hopp.bike/incident/769016#9bca877537c0bdbea348c658cf4eef525e8aa8471c259807db063877e95efed8 Cloudflare is having issues causing most of our services to be affected intermittently. See [Cloudflare Status](https://www.cloudflarestatus.com/) for more details https://status.hopp.bike/incident/769016 Tue, 18 Nov 2025 11:55:00 -0000 https://status.hopp.bike/incident/769016#9bca877537c0bdbea348c658cf4eef525e8aa8471c259807db063877e95efed8 Cloudflare is having issues causing most of our services to be affected intermittently. See [Cloudflare Status](https://www.cloudflarestatus.com/) for more details https://status.hopp.bike/incident/769016 Tue, 18 Nov 2025 11:55:00 -0000 https://status.hopp.bike/incident/769016#9bca877537c0bdbea348c658cf4eef525e8aa8471c259807db063877e95efed8 Cloudflare is having issues causing most of our services to be affected intermittently. See [Cloudflare Status](https://www.cloudflarestatus.com/) for more details https://status.hopp.bike/ Tue, 18 Nov 2025 11:40:58 +0000 https://status.hopp.bike/#5afc8971af888c28b14b505bfe3fa6c52d23fa0fc085a340b1dd402606eaed12 API went down https://status.hopp.bike/ Tue, 18 Nov 2025 11:39:58 +0000 https://status.hopp.bike/#5027e443dcd130d6262097069f78e3dbb6fe41d8160b76f7bda7b575aca2c0a4 Franchise management went down https://status.hopp.bike/ Fri, 07 Nov 2025 04:11:22 +0000 https://status.hopp.bike/#1dc100e03f59fb60de25aa2dc38db8fae9cdc454533ba56fe378a0b88d9c0bb9 API recovered https://status.hopp.bike/ Fri, 07 Nov 2025 04:10:21 +0000 https://status.hopp.bike/#1dc100e03f59fb60de25aa2dc38db8fae9cdc454533ba56fe378a0b88d9c0bb9 API went down https://status.hopp.bike/ Thu, 06 Nov 2025 04:53:34 +0000 https://status.hopp.bike/#aeaa6f60b7ded5a98cd859239029d4c91e6f64975d2e47fd5093c98b1c0368f9 API recovered https://status.hopp.bike/ Thu, 06 Nov 2025 04:50:32 +0000 https://status.hopp.bike/#aeaa6f60b7ded5a98cd859239029d4c91e6f64975d2e47fd5093c98b1c0368f9 API went down https://status.hopp.bike/ Sun, 12 Oct 2025 20:11:53 +0000 https://status.hopp.bike/#e7a8199f634bdadaf1c1e4213f19ec295c73ed5e69094a310e6d1bf7e363f05e API recovered https://status.hopp.bike/ Sun, 12 Oct 2025 20:10:21 +0000 https://status.hopp.bike/#e7a8199f634bdadaf1c1e4213f19ec295c73ed5e69094a310e6d1bf7e363f05e API went down https://status.hopp.bike/incident/274073 Tue, 17 Oct 2023 17:29:00 -0000 https://status.hopp.bike/incident/274073#8c014439a2bbfc0f36aa8578b2acd91343bce3922caa9e999bc3d94e8c02995e The incident has been resolved. https://status.hopp.bike/incident/274073 Tue, 17 Oct 2023 17:15:00 -0000 https://status.hopp.bike/incident/274073#f4c8e1cbf956f7ef8ebf9f7a44ddd9bf1082963b6490f64e0554b4b770ac5a23 An incident occurred following a system upgrade which affected system stability. Many users reported not being able to start or end rides. https://status.hopp.bike/incident/261794 Wed, 20 Sep 2023 16:06:00 -0000 https://status.hopp.bike/incident/261794#9e32a8e47f23de1414e98f36c88b663379024bd111575254fa1b80e5fda1bfc5 The issue has been resolved by the SIM provider. All vehicles are now online again. https://status.hopp.bike/incident/261794 Wed, 20 Sep 2023 11:13:00 -0000 https://status.hopp.bike/incident/261794#10d331ca207c6bd08e3061cf6d188d2369d3b051380059f236fd476e737f162a The SIM card operator in Roskilde is having infrastructure problems. We'll continue to update this report. https://status.hopp.bike/incident/261794 Wed, 20 Sep 2023 09:54:00 -0000 https://status.hopp.bike/incident/261794#ef290936c5256851db26a421e2d29bab89cc4bf37c77dbed6dd048d304d95ae8 We're currently experiencing connection issues in Roskilde. We're actively diagnosing the fixing and will report updates here. https://status.hopp.bike/incident/257904 Mon, 11 Sep 2023 14:40:00 -0000 https://status.hopp.bike/incident/257904#1e62d61c9261a7b562b0f2431a8e64cfefe95e8bd80fc5f38580001779fa6521 After restarting API services, the problem was resolved. We'll continue to monitor the situation and perform root cause analysis. https://status.hopp.bike/incident/257904 Mon, 11 Sep 2023 14:35:00 -0000 https://status.hopp.bike/incident/257904#ddb9c3561495bb0da2530061361f3e04ee96f5c8e4dd77b252c9da4af541fcae The API stopped responding due to database connection issues. https://status.hopp.bike/incident/252553 Wed, 30 Aug 2023 00:17:00 -0000 https://status.hopp.bike/incident/252553#e7d7bc3a97396ef31748377cc03da3853dc95a7be4b1125b5fdca21d8ee8a63c The logging service has fixed the issue https://status.hopp.bike/incident/252553 Wed, 30 Aug 2023 00:17:00 -0000 https://status.hopp.bike/incident/252553#e7d7bc3a97396ef31748377cc03da3853dc95a7be4b1125b5fdca21d8ee8a63c The logging service has fixed the issue https://status.hopp.bike/incident/252553 Wed, 30 Aug 2023 00:17:00 -0000 https://status.hopp.bike/incident/252553#e7d7bc3a97396ef31748377cc03da3853dc95a7be4b1125b5fdca21d8ee8a63c The logging service has fixed the issue https://status.hopp.bike/incident/252553 Wed, 30 Aug 2023 00:17:00 -0000 https://status.hopp.bike/incident/252553#e7d7bc3a97396ef31748377cc03da3853dc95a7be4b1125b5fdca21d8ee8a63c The logging service has fixed the issue https://status.hopp.bike/incident/252553 Wed, 30 Aug 2023 00:17:00 -0000 https://status.hopp.bike/incident/252553#e7d7bc3a97396ef31748377cc03da3853dc95a7be4b1125b5fdca21d8ee8a63c The logging service has fixed the issue https://status.hopp.bike/incident/252553 Wed, 30 Aug 2023 00:17:00 -0000 https://status.hopp.bike/incident/252553#e7d7bc3a97396ef31748377cc03da3853dc95a7be4b1125b5fdca21d8ee8a63c The logging service has fixed the issue https://status.hopp.bike/incident/252553 Tue, 29 Aug 2023 23:28:00 -0000 https://status.hopp.bike/incident/252553#e3d3ff1c7d6b24e971db8a7b98fb59124c888dd3d9ad4658db50cc9f121f001e We observed 9 occurrences of controllers going down from 20:40 UTC to 21:46 UTC. This was determined to be because of an issue with our logging service, so while they worked on resolving the problem, we focused on restarting controllers as needed, and automatically made vehicles available that were disconnected for longer than 30 minutes https://status.hopp.bike/incident/252553 Tue, 29 Aug 2023 23:28:00 -0000 https://status.hopp.bike/incident/252553#e3d3ff1c7d6b24e971db8a7b98fb59124c888dd3d9ad4658db50cc9f121f001e We observed 9 occurrences of controllers going down from 20:40 UTC to 21:46 UTC. This was determined to be because of an issue with our logging service, so while they worked on resolving the problem, we focused on restarting controllers as needed, and automatically made vehicles available that were disconnected for longer than 30 minutes https://status.hopp.bike/incident/252553 Tue, 29 Aug 2023 23:28:00 -0000 https://status.hopp.bike/incident/252553#e3d3ff1c7d6b24e971db8a7b98fb59124c888dd3d9ad4658db50cc9f121f001e We observed 9 occurrences of controllers going down from 20:40 UTC to 21:46 UTC. This was determined to be because of an issue with our logging service, so while they worked on resolving the problem, we focused on restarting controllers as needed, and automatically made vehicles available that were disconnected for longer than 30 minutes https://status.hopp.bike/incident/252553 Tue, 29 Aug 2023 23:28:00 -0000 https://status.hopp.bike/incident/252553#e3d3ff1c7d6b24e971db8a7b98fb59124c888dd3d9ad4658db50cc9f121f001e We observed 9 occurrences of controllers going down from 20:40 UTC to 21:46 UTC. This was determined to be because of an issue with our logging service, so while they worked on resolving the problem, we focused on restarting controllers as needed, and automatically made vehicles available that were disconnected for longer than 30 minutes https://status.hopp.bike/incident/252553 Tue, 29 Aug 2023 23:28:00 -0000 https://status.hopp.bike/incident/252553#e3d3ff1c7d6b24e971db8a7b98fb59124c888dd3d9ad4658db50cc9f121f001e We observed 9 occurrences of controllers going down from 20:40 UTC to 21:46 UTC. This was determined to be because of an issue with our logging service, so while they worked on resolving the problem, we focused on restarting controllers as needed, and automatically made vehicles available that were disconnected for longer than 30 minutes https://status.hopp.bike/incident/252553 Tue, 29 Aug 2023 23:28:00 -0000 https://status.hopp.bike/incident/252553#e3d3ff1c7d6b24e971db8a7b98fb59124c888dd3d9ad4658db50cc9f121f001e We observed 9 occurrences of controllers going down from 20:40 UTC to 21:46 UTC. This was determined to be because of an issue with our logging service, so while they worked on resolving the problem, we focused on restarting controllers as needed, and automatically made vehicles available that were disconnected for longer than 30 minutes