Downtime

System incident

An incident occurred following a system upgrade which affected system stability. Many users reported not being able to start or end rides.

Degraded

Connection issues in Roskilde

We're currently experiencing connection issues in Roskilde. We're actively diagnosing the fixing and will report updates here.

Downtime

System incident

The API stopped responding due to database connection issues.

Degraded

Controller crashes due to logging provider

We observed 9 occurrences of controllers going down from 20:40 UTC to 21:46 UTC. This was determined to be because of an issue with our logging service, so while they worked on resolving the problem, we focused on restarting controllers as needed, and automatically made vehicles available that were disconnected for longer than 30 minutes